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iData Support Centre

Welcome to the iData Support Centre. Use this service to request technical assistance, log a warranty claim, or arrange a device repair for iData products supplied by iData Products UK.

Click below to visit our support centre.

Submit a Ticket

Technical support

For help with device setup, configuration, scanner settings, software, and general operation.

care+ Warranty

For devices covered by iData Care+ extended warranty, including accidental damage and covered hardware repairs. Serial number
validation required.

Standard 1-Year Warranty Support

For devices within the original 12-month manufacturer’s warranty period. Serial number and fault details required.

Before You Submit: Please have your device serial number and a brief description of the issue ready.

You will be redirected to the iData Support Centre to log and track your request.